It’s no secret that port operations are buckling under supply chain strains caused by the COVID-19 pandemic. However, the underlying inefficiencies at ports have been causing headaches for managing products across global supply chains long before the pandemic even hit. Today, we’re seeing the cracks breaking as legacy siloed and, often, manual systems create bottleneck after bottleneck, making agile response to immediate, global crises impossible and the need to integrate systems and streamline processes imperative for the health of the industry and global commerce moving forward.
Terminals have been slow to adopt “smart” industry 4.0 technologies, which are paramount to keeping up with an increasingly digital and connected world and dealing with global trade demands that change day by day. From lack of visibility into container statuses to a reliance on manual paperwork used to log data and coordinate the sourcing, handling and shipment of product, the systems and infrastructure at terminals are nowhere near as efficient, connected and transparent as they could and need to be. While consumers today have the ability to place an order and manage, track and receive shipments without ever dealing with an actual person, businesses dealing with global freight have seen their own user experience fall behind consumers’ by more than a decade in some technologies.
Legacy Port Systems Are on Their Last Legs
Delays in loading and unloading containers can lead to terminal congestion, and further result in heavy demurrage charges. Given that cargo ships can carry upwards of 24,000 containers and take days to unload, efficiency improvements of even a few percent can mean significant time and cost savings. Not to mention that communications with carriers and other terminals also rely on antiquated systems. Some terminal operators still receive vessel locations relayed by word of mouth and predictions from carriers and captains. As one can imagine, this process is often inaccurate. According to McKinsey, when using this system, the average difference between a captain’s estimate and the actual time of arrival is 13 hours. Add a global pandemic on top of this, and the problem worsens exponentially.
As thousands of shipping containers have piled up and supply and demand patterns have been upended by panic buying and export bans, the ripple effects from the global crisis are choking ports and paralyzing shipment operations. About 22% of 67 global ports surveyed recently by the International Association of Ports and Harbors (IAPH) report delays (6-24 hours) or heavy delays (> 24 hours) in cross-border road transportation. From the same survey, 35% of the ports reported extra restrictions in the first week of April on all incoming passenger vessels compared to 16% for all container vessels and 14% for all other cargo vessels.
As we get past the first wave of the pandemic, expect a tsunami of shipments to emerge from loosened restrictions and normalized or even increased manufacturing capacity. Those rising cargo volumes could potentially overwhelm warehouses and distribution centers and back up marine terminals. So what can be done?
The Digital Age Offers a Path Forward for Terminal Operators
Fortunately, the future isn’t all doom and gloom for marine terminals, provided they adopt some key digital transformation practices to better handle operational uncertainties exposed during the pandemic in addition to other risks—specifically to enable transparency, visibility and self-service options.
First, transparency is the most urgent need for ports, according to McKinsey in 2017, and this statement still rings true three years later. Terminal operators must realize that, while the carriers may be their primary customers, the carriers’ shipper, forwarder, and trucker customers are also important. Digitized operations can provide transparency into all data and operations updates from all players along the supply chain that help to deliver freight to and from ports.
Secondly, visibility is crucial for terminals to be able to quickly adapt to operational uncertainties, disruptions and delays caused by bad weather, changes to vessel ETAs, and unscheduled maintenance. Operators must aim to have a unified view of all operations with dynamic tasks based on real-time events while ensuring a clear line of communication between all parties. And last but possibly the most crucial factor for implementing this digital transformation, terminals must establish self-service portals for customers to digitally connect with them on past, present and future activity.
Technologies that can make port operations more efficient and transform links with the entire supply chain also include Industry 4.0 and Smart Ports concepts. Marine terminals must keep abreast of the latest in supply chain optimization strategies by implementing Smart Port technologies such as automation of cranes and terminal tractors, Internet of Things (IoT), artificial intelligence and blockchain. Automated ports systems that are carefully planned and managed can overcome operational difficulties, reducing expenses by 25 to 55% and increasing productivity by 10 to 35% for operators.
In order to achieve this transformation, terminals must first review the current state of their operations within the supply chain, and set performance goals in terms of agility, service, capital, and cost measurements. After identifying the major pain points such as paper-based billing and inefficient drayage routes, operators can develop a roadmap to eliminate these and achieve performance goals. A crucial step all players involved in marine terminal operations must take is to move from manual processes to connected digital platforms. This can include automated, self-service quoting to eliminate errors; digitizing documents such as bills, hazmat declarations, shipping instructions, finance declarations, insurance and customs forms; real-time analytics for accurate tracking and communication; and proper end-to-end management of all operations.
As local and global economies begin to slowly re-open, it’s critical that terminal operators take these key steps to ensure they come out of the pandemic with minimized losses and that their operations are ready for the next big supply chain disruption.
Joe Hudicka is the managing director of logistics and transportation software company Neurored.
Go to Source
A massive fire broke out at the Port of Beirut on Thursday, incinerating a warehouse full of tires and oil within the port’s free zone. The same area was heavily damaged in the ammonium nitrate explosion that leveled the central port area and the adjacent waterfront on August 4. According to Lebanon’s civil defense agency, […]
The National Transportation Safety Board (NTSB) has released a Marine Accident Brief about an accident that occurred on April 15, 2019, involving the towing vessel DeJeanne Maria which struck the end of a submerged dredge pipeline while pushing two spud barges to the Gulf of Mexico. The incident occurred on the Mississippi River in Pass […]
DSV Belgium has solid experience in the transport of pharmaceutical products for different customers. With a pharma hub based at Brussels Airport a lot of experience and know-how has been built up over the years. Last weekend, the forwarder handled one hundred million mouth masks, an important milestone for its Belgian organisation that has put […]
Best known as a leading passenger airport serving Germany’s most populated federal state North Rhine-Westphalia, Düsseldorf has become transformed into a vital distribution point, during the COVID 19 pandemic, for medical equipment and other life-saving goods, mostly from China. Gerton Hulsman, managing director of cargo operations, reports that the handling teams are working hard to […]
With close to 100 daily cargo flights operated to a destination network spanning more than 65 cities across six continents, Emirates SkyCargo is delivering essential supplies and commodities to people around the world. The air cargo carrier is currently operating 11 Boeing 777 freighter aircraft, each with a capacity to transport about 100 tonnes of […]
Operators can continue to use pilots and other crew members who have unable to comply with certain training, recent experience, testing, and checking requirements due to the COVID-19 outbreak in support of essential operations. Additionally, this Special Federal Aviation Regulation (SFAR) provides regulatory relief to certain persons and pilot schools unable to meet duration and […]
Astral Aviation has increased its intra-African network with cargo freighters during the pandemic. While there has been a reduction in capacity to, from, and within Africa, which has been caused by a stoppage of passenger flights and limited frequencies on freighter aircraft, Astral Aviation continues to operate cargo freighters from its Nairobi hub to 13 destinations […]
Emirates SkyCargo has expanded its weekly scheduled cargo flight operations to cover 75 destinations across six continents. Through its wider reach, Emirates SkyCargo is able to transport essential commodities and other urgently needed cargo more rapidly across the world, allowing exporters and importers across markets to benefit from direct access to widebody cargo capacity. Some […]
The UK government’s new post-Brexit tariff regime will result in both winners and losers. The new regime is set to replace the European Union’s Common External Tariff from the end of the Brexit Transition Period on December 31, 2020. The UK’s commitment to the ongoing Brexit process and ending the UK’s transition from EU membership […]
Global commercial aviation charter company Albion Aviation Group is reporting that it is seeing a considerable uptake in its professional cargo broker training courses from the current global pandemic crisis and surge in charter demand. “We have completed a number webinar courses for a whole of host of companies, looking to manage their own cargo […]
Callan Marine is serving as the prime contractor to the Texas Department of Transportation for a maintenance dredging project located at the Bolivar Ferry Terminal, in Galveston, Texas. Work began in May and is estimated to be complete in late July 2020. The project consists of the removal of 600,000 cubic yards of material and […]
The U-Freight Group (UFL), with its considerable involvement in eCommerce logistics, says that the latest statistics showing that global e-commerce sales hit $25.6 trillion in 2018 are a further vindication of its decision to enter this sector of the international freight market several years ago. The latest available estimates, up 8% from 2017, were recently […]
NOAA Fisheries announced Friday that it will cancel five out of its six large-scale research surveys in Alaskan waters this year due to COVID-19. The canceled surveys include the Aleutian Islands bottom trawl survey, the eastern Bering Sea bottom trawl survey, the northern Bering Sea bottom trawl survey, the Bering Sea pollock acoustics survey, and […]
Qatar Airways Cargo transported 56 SkyCell containers with vaccines from one of the largest vaccine manufacturers worldwide on its scheduled freighter and belly-hold cargo flights for its customer, CEVA Logistics. The 54-tonne shipment consisting of pneumococcal and varicella vaccines were flown from Brussels to Mumbai via the carrier’s hub in Doha on two separate flights. […]
Network Airline Management and TAAG Angola Airlines are pleased to announce the renewal of their long-term freighter aircraft contract by an additional 12 months, sealing an ongoing partnership for the foreseeable future. Operating a regular weekly scheduled service from Liege, Belgium, to the capital of Angola, Luanda, Network Airline Management provides a Boeing 747-400F aircraft […]
Tigers has launched a new dedicated Personal Protective Equipment (PPE) section on its eShop, powered by its freight portal SmartHub:Connect. The global logistics and transportation company has also released new software updates for SmartHub:Connect, giving customers shortcuts to buy and process documentation for the shipment of PPE. Tigers is also managing the door-to-door transport of […]